This website is owned and operated by Soul To Skin Wellness trading from Augustine Heights, Queensland 4300 Australia. 

Soul To Skin Wellness refers all users to our Terms and Conditions, set out below, which include our Privacy Policy (Terms). Your access to our website and use of our service is contingent upon your reading of, and agreement to our Terms and Conditions. Once you make a purchase or book an appointment, you are engaging in our service and are assumed to have read the following and are therefore bound by it, at all times.

Any reference to ‘we’, ‘our’ or ‘us’ refers to Soul To Skin Wellness. Any reference to ‘you’ or ‘your’ refers to Soul To Skin Wellness website visitors and customers.

1. Registration

You have the option of being a registered account holder to place orders on our website.

When you register and activate your account, you will provide us with personal information such as your name, email address and password. You must ensure that this information is accurate and current. We handle all personal information we collect in accordance with our Privacy Policy.

Should you choose to register an account, keeping your password secure for all use and activity which takes place in connection with your account is your sole responsibility.

To create an account, you must agree and undertake to use the website in accordance with these Terms.

2. Collection Notice

We collect personal information about you in order to, for example, respond to your enquiry, create your account, send you our newsletter, process your order and for purposes otherwise set out in our Privacy Policy here.

We may disclose your information to third parties that help us deliver our products and services (including information technology suppliers, payment gateways/processors, couriers, logistics service providers, communication suppliers and our business partners) or as required by law. If you do not provide this information, we may not be able to provide all of our products or services to you. We do not generally disclose your personal information to recipients that are located outside of Australia.

Our Privacy Policy explains: (i) how we store and use, and how you may access and correct your personal information; (ii) how you can lodge a complaint regarding the handling of your personal information; and (iii) how we will handle any complaint. If you would like any further information about our privacy procedures or practices, please contact us by email:

By providing your personal information to us, you consent to the collection, use, storage and disclosure of that information as described in the Privacy Policy and these Terms.

3. Accuracy, Completeness & Timeliness of Information

The information on our website is not comprehensive and is intended to provide a summary of the subject matter covered. While we use all reasonable attempts to ensure the accuracy and completeness of the information on our website, to the extent permitted by law, including the Australian Consumer Law, we make no warranty regarding the information on this website and recommend you monitor any changes to the information contained on this website.

We are not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with the use of this website or a linked website. You must take your own precautions to ensure that whatever you select for your use from our website is free of viruses or anything else (such as worms or Trojan horses) that may interfere with or damage the operations of your computer systems.

We may, from time to time and without notice, change or add to the website (including the Terms) or the information, products or services described in it. However, we do not undertake to keep the website updated. We are not liable to you or anyone else if errors occur in the information on the website or if that information is not up-to-date.

4. Payment

Payments may be made by credit/debit card via Stripe or via a payment gateway, such as PayPal. You warrant that any credit/debit card being used is yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer and we may share your personal information with such third parties as are necessary to enable us to do such checks. If the issuer of your payment card or the payment processor does not authorise payment to us, we will not be liable for any delay or non-delivery.

All payments for products (physical goods, digital/electronic products) and services (workshops, online and in-person Skin Consultations) are to be made upfront at the time of purchase. Payments for business support services are invoiced via PayPal and require full payment within 7 days of the invoice date (as specified on the invoice).

5. Appointments: Consultations & Workshops


For all online or in-person Skin Consultations, your appointment’s secured when the consultation form’s been completed, payment’s been made in full and the appointment’s been booked. To re-schedule your appointment, click the link in your appointment email and choose another suitable date/time. To honour the time, preparation and business of all involved, no appointment changes or cancellations are permitted within 24hrs of the consultation time. Any appointment no-shows or cancellations within 24hrs of the booked date and time will result in the full Consultation fee being forfeited.


After purchasing your ticket and registering to attend any workshops, your presence is welcomed and expected. If for some reason you’re no longer able to attend, your ticket can be transferred to another person for the same workshop date when 48hrs or more notice is given. If notice is given within 48hrs or less of the workshop date/time, the ticket amount will be forfeited. Please notify any changes to your ability to attend workshops or feel free to ask any questions by contacting Soul to Skin Wellness HERE.

6. Promotions & Competitions

For certain campaigns, promotions or contests, additional terms and conditions may apply. If you want to participate in such a campaign, promotion or contest, you need to agree to the relevant terms and conditions applicable to that campaign, promotion or contest. In case of any inconsistency between such terms and conditions and these Terms, those terms and conditions will prevail.

7. Linked Sites

Our website may contain links to websites operated by third parties. The links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we do not endorse and are not responsible for the content on those linked websites and have no control over or rights in those linked websites.

8. Intellectual Property Rights

Unless otherwise indicated (either directly on the relevant website page or via the Acknowledgements page), we own or license from third parties all rights, title and interest (including copyright, designs, patents, trade marks and other intellectual property rights) in this website and in all of the material (including all text, graphics, logos, audio and software) made available on this website (Content).

Your use of this website and use of and access to any Content does not grant or transfer any rights, title or interest to you in relation to this website or the Content. However, we do grant you a licence to access the website and view the Content on the terms and conditions set out in this Agreement and, where applicable, as expressly authorised by us and/or our third party licensors.

Any reproduction or redistribution of this website or the Content is prohibited and may result in civil and criminal penalties. In addition, you must not copy the Content to any other server or location and publication, reproduction or distribution is expressly prohibited.

All other use, copying or reproduction of this website, the Content or any part of it is prohibited, except to the extent permitted by law.

9. Unacceptable Activity

You must not do any act that we would deem to be inappropriate, is unlawful or is prohibited by any laws applicable to our website, including but not limited to:

  • any act that would constitute a breach of either the privacy (including uploading private or personal information without an individual’s consent) or any other of the legal rights of individuals;

  • using this website to defame or libel us, our employees or other individuals;

  • uploading files that contain viruses that may cause damage to our property or the property of other individuals; and

  • posting or transmitting to this website any non-authorised material including, but not limited to, material that is, in our opinion, likely to cause annoyance, or which is defamatory, racist, obscene, threatening, pornographic or otherwise or which is detrimental to or in violation of our systems or a third party's systems or network security.

If we allow you to post any information to our website, we have the right to take down this information at our sole discretion and without notice.

10. Warranties & Disclaimers

To the maximum extent permitted by law, including the Australian Consumer Law, we make no warranties or representations about this website or the Content, including but not limited to warranties or representations that they will be complete, accurate or up-to-date, that access will be uninterrupted or error-free or free from viruses, or that this website will be secure.

We reserve the right to restrict, suspend or terminate without notice your access to this website, any Content, or any feature of this website at any time without notice and we will not be responsible for any loss, cost, damage or liability that may arise as a result.

The information which is provided on this website is not intended to be medical advice, health advice or business advice, nor does it replace professional medical advice, diagnosis or treatment or health advice, diagnosis or treatment OR professional business advice.

We make no guarantee as to the results that you may experience from using our products, practices, services or the information we make available on our website.

Please check with your health practitioner and always read and follow instructions for use and storage of products carefully.

If you rely on any of the information provided on this website, you do so at your own risk.

11. Liability

To the maximum extent permitted by law, including the Australian Consumer Law, in no event shall we be liable for any direct and indirect loss, damage or expense - irrespective of the manner in which it occurs - which may be suffered due to your use of our website and/or the information or materials contained on it, or as a result of the inaccessibility of this website and/or the fact that certain information or materials contained on it are incorrect, incomplete or not up-to- date.

12. Jurisdiction & Governing Law

Your use of the website and these Terms are governed by the law of Queensland, Australia and you submit to the non-exclusive jurisdiction of the courts exercising jurisdiction in Queensland, Australia.


Last Updated: 8 February 2019